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Control Costs & Improve Operations

Thought you might be interested in the following as it might help your business:

Case Study

The Problem:

A Cape Cod architecture firm voted “Best of Boston” needed to speed up project development and increase employee productivity, but were stuck with their part-time IT guy as they tried to control costs.

There were a number of high-priority projects that were languishing and needed attention as the new fiscal year was looming. Their CFO needed to accomplish 3 impossible objectives:

Impossible? Not so!

They called Secure Networks!

The Solution: Building a true Partnership. Delivering on Our Promises.

Secure Networks used a Strategic Technology Plan to assess the IT situation, develop recommendations, and create a budget. Secure networks worked to get the servers upgraded, install high-performance network security appliances and be available for on demand Help Desk support.

By utilizing proactive network management, a help desk tracking system and a couple impromptu training sessions, Secure Networks was able to resolve all open employees IT related issues within the first couple month of our agreement. Moving forward we have seen a dramatic drop in open help desk tickets for this firm.

Goals Reached

We did it for them… we can do it for you!

Last updated: December 18, 2008